About Us

Welcome to Sneaker House, your trusted destination for authentic and genuine sneakers in the heart of Miami. We are passionate about bringing you the latest and most iconic sneakers from brands you love including Air Jordans, Air Max, Dunk Low, Vapormax, and New Balance. Precision checked for superior quality, every pair delivers a refined premium touch.

Our mission is simple:

  • To make premium sneakers accessible to our community
  • To guarantee authenticity and transparency in every purchase
  • To deliver a smooth and worry-free shopping experience

Our Commitment:

At Sneaker House, we believe sneakers are more than just footwear — they’re culture, identity, and lifestyle. That’s why we take extra care to make sure every order is handled with precision, from packaging to delivery.

Why Choose Sneaker House?

  • Authenticity Guaranteed – Every sneaker is 100% genuine
  • Trusted Customer Support – Always available to help with your questions
  • Secure Shopping – Safe checkout and reliable delivery
  • Customer Satisfaction First – Hassle-free returns and refunds

Hassle-Free Returns & Refunds

We want you to love your sneakers. But if for any reason you’re not fully satisfied, we’ve got you covered.

14-Day Return Window

You have 14 days from the day you receive your sneakers to request a return. Whether the size isn’t quite right or the color doesn’t match what you imagined, we make returns simple and stress-free.

Refunds

Once we receive and inspect your returned pair, we’ll notify you right away. If your return is approved, we will process your refund to your original payment method within 7 business days. Please allow additional time for your bank or card provider to update the transaction.

If it has been more than 10 business days since your return was approved and you haven’t received your refund, our team is here to help. Simply reach out to us at info@sneakerhouse.us and we’ll resolve it promptly.

Visit Us

We invite you to explore our collection online or visit us at our physical location, 701 S. Miami Avenue, 372-c, Miami, FL 33130, United States

Contact Us

If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.

Customer Services Hours:
Monday to Friday: 9:00 - 17:00 EST

Email: info@sneakerhouse.us
Phone: +1 305 5557472

Sneaker House is operated by Sneaker House LLC, a company registered in the United States.

Business Document Number: L21000358156
FEI/EIN Number: 87-2061147

Business Address:
701 S. Miami Avenue, 372-c
Miami, FL 33130
United States