We are committed to protecting your personal data and respecting your privacy in full compliance with applicable U.S. data protection and consumer privacy laws, including the California Consumer Privacy Act (CCPA/CPRA).
What Data We Collect
When you browse our website or make a purchase, we may collect:
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Name and contact details (email, address, phone number)
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Payment information (processed securely via third-party providers — we do not store full card or banking data)
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Order history and communication records
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Website usage data (via cookies or analytics tools)
Why We Collect It
We use your data to:
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Process and deliver your orders
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Communicate with you regarding purchases or support requests
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Improve our website, services, and customer experience
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Comply with legal, tax, and accounting obligations
We never sell or rent your personal information to third parties.
Data Sharing
We may share necessary data with trusted partners solely for order processing and website functionality, such as:
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Payment providers (Visa, Mastercard, Maestro, American Express, Discover, Diners Club, JCB)
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E-commerce platform (Shopify)
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Logistics and delivery providers
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Analytics or security services (where applicable)
All partners are required to maintain strict data protection standards.
Data Retention
Your personal data is stored securely and retained only for as long as necessary for the purposes outlined above, or as required by law.
Your Rights
As a U.S. consumer, you may have the right under applicable state laws (such as the California Consumer Privacy Act) to:
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Request access to the personal data we hold about you
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Request correction or deletion of your data (subject to legal or contractual requirements)
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Opt out of the sale or sharing of personal data
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Request information on how your data is used and shared
If you are located outside the U.S. (for example, in the European Union), you may also have additional rights under the General Data Protection Regulation (GDPR).
Contact Us
If you have any questions or requests regarding your personal data, please contact us:
Customer Services Hours:
Monday to Friday:Â 9:00 - 17:00 EST
Email:Â info@sneakerhouse.us
Phone:Â +1 305 5557472
Sneaker House is operated by Sneaker House LLC, a company registered in the United States.
Business Document Number:Â L21000358156
FEI/EIN Number:Â 87-2061147
Business Address:
701 S. Miami Avenue, 372-c
Miami, FL 33130
United States